What is your return/exchange policy?
All sales are final, non-refundable, non-returnable, non-replaceable and non-exchangeable on the digital prints.
Why should I provide my real email and phone number when I order? I don’t want spam.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This helps us to fulfil your order fast & easily.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. Our services are not directed to persons under 18.
Please view our privacy policy here.
How do I download my print?
- After payment, a notification email with the downloadable link will be sent to you
- Click on the link and download the purchased print
- Print as you prefer – A4 is the preferred size on gloss paper
You can also view & download all your purchased prints here on your Account.
How do I check all my orders?
All your orders will be on your dashboard here on your Account once you log in to your account.
Which payment methods do you provide?
You can make your payments on this store with MPesa or credit/debit card using Flutterwave, our store-end payment platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
